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zant worldpress

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Date of Birth: 25/02/1979


Phone: 01XXX- XXX-XXX

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All Publications by zant worldpress

Role of Chatbot in Customer Service: A Study from the Perspectives of the Banking Industry of Bangladesh

The use of robots in live chats often known as chatbots is an emerging, smart and readily adoptable technology. It is also now a common customer service strategy as this is very much beneficial in rendering various customer services such as one-to-one conversations, customized offer, responsive customer service through 24/7/365 availability, etc. From this perspective the current study is an attempt to examine the role of chatbot in customer service of the banking industry of Bangladesh. The current...

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Ethical Factors Affecting the Financial Market: A Study from Bangladesh Perspectives

The global economic affairs have brought both opportunities and challenges for the commercial arenas in which financial market is also not an exception. But some employees in the financial market put their efforts to achieve their target in ethical manner while the other group aims to fulfill their materialistic gains in any manner even if that is unethical. Such behavior often leads to competitive advantages or ethical crises or challenges in a wide range of financial institutions, which, in turn,...

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Forecasting Tourism Revenue in Bangladesh Using ARIMA Approach: The Case of Bangladesh

The Tourism industry is considered as one of the fastest-growing industries in the world. The main objective of this paper is to provide a short-run estimation of tourism receipts for Bangladesh. Considering the annual tourist receipts from 1973 to 2017 and following the Box-Jenkins approach, the Autoregressive Integrated Moving Average (ARIMA) model has been applied for the short-term forecasting of tourism receipts in Bangladesh. Different ARIMA models are analyzed, and the best fitting ARIMA (0,1,1)...

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Female Labor Force Participation with Adverse Shocks: The Case of Rural Households in Bangladesh

The rural households in Bangladesh are vulnerable to several adverse shocks, whose impacts might depend on the socio-economic status, and other regional and physical factors. In this paper, utilizing micro econometric techniques and a rich dataset, the Bangladesh Integrated Household Survey (BIHS) 2015, we investigate how adverse shocks impact female labor force participation in rural areas of Bangladesh. Results obtained from the analyses show households with larger household size, outstanding loans,...

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The Effects of Corporate Image, Service Quality, Consumer Satisfaction, and Perceived Value on Consumer Loyalty: A Field Experience

In today’s stiff competitive business world and saturated market condition forces, every marketer needs to make a consumer loyal to their brand to survive the businesses. Telecommunication industry is not exceptional to them. This study investigated the effects of corporate image, service quality, customer satisfaction, and perceived value to examine consumer loyalty. The study surveyed 237 students using random sampling method by the means of systematic random sampling method. Partial Least Squares-based...

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The Environmental Kuznets Curve and Trade Openness: The Case of South Asian Countries

In the recent decades, the relationship between environmental problems and trade remains the most controversial topics for the economic literature. When trade increases, the consumption of fuels also increases which are heavily used in generation of energy, transport and industry. A large amount of population uses the small area of arable land to cut down trees for energy, as a result, carbon emissions increases. So, the aim of this paper is to examine the relationship between trade openness, GDP...

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Role of Social Media in B2B Brand Development: A Study from the Perspectives of the RMG Industry of Bangladesh

Social media has redefined the ways through which brand was developed earlier. Now-a-days repeat and integrated use of social media including blogging, micro-blogging, photo-sharing, video-sharing and social networking sites have been very useful in creating a favorable and long-lasting branding image of the organizations.It is also now a common online media strategy in the leading firms of various industries. From this perspective the current study is an attempt to examine the role of social media...

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Essentials of Managing Research Quality in Thai Universities

In Thailand, the increasingly burdensome regulations and oversight mechanisms imposed by state agencies have contributed to a compliance-oriented culture of research in most universities. Any deviation from the stipulated practices can result in swift action by state agencies, such as the Office of Higher Education Commission (OHEC) and Office for National Education Standards and Quality Assessment (ONESQA). This paper draws on relevant data from secondary sources, such as QS Rankings, Google Scholar...

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Do Recovery Plans Improve Public Hospitals Efficiency and Productivity? Evidence from Italy

The Italian National Health System has experienced a turnaround since 2007, following the development of formal regional recovery plans aimed at reducing healthcare expenditures in the public spending of the weakest regions. With the season of these recovery plans, the Italian Health System started a process of reorganization of the hospital sector. The purpose of this paper is to analyze the efficiency of Italian public hospitals for the period 2010–2013 and to study the effect of the regional...

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Seedlings Recruitment: The Case of Sundarbans

The Sundarbans is the single tract largest mangrove forest in the whole world. The forest occupies the south-west corner of Bangladesh. The forest cover an area of 6,017 km2, of which 4143 km2 are landmass and remaining 1874 km2 are under water bodies. The Sundarbans has a high biodiversity value in which is tidally inundated twice a day. Prain (1903) reported 334 species belonging to 245 genera of spermatophytes and pteridophytes. Chaffey et al. (1985) listed 66 species. Helalsiddiqui (1998) listed...

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