Unhappy employees are increasing alarming and bad management has been recognised as one of the most influential reasons of disengagement at work. Managerial behaviours may influence the quality of the relationship between managers and employees relevantly, with a strong impact on employees’ engagement. The present study aims to answer the following question: does the relationship between manager and employee affects the employees’ propensity to recommend their manager? Our proposal is based on a wealth of experience and integrates many of the latest, most robust and practical approaches on the theme, with research carried out on a group of 641 Italian employees.
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