September 2018 (World Journal of Management)

September 2018 (World Journal of Management)

Total Articles - 6

Pages 1 – 13

Author: Peter Yannopoulos

A segmentation study was conducted to investigate the motivational factors of spectators of hockey games in Canada. Social identity and certain motivational factors were used to understand hockey fan behavior. A survey was conducted, and the results were analyzed using principal component and K-means cluster analysis. Based on the results, the study grouped survey participants into five segments: “Rational/Selective Fans”, “Genuine-passionate fans”, “Indifferent hockey fans”, “Rational/passionate fans” and “Casual socialite fans.” The results contribute to the extant literature on hockey attendance behavior and have practical implications for the design of marketing strategy of hockey clubs.

Pages 14 – 30

Author: Surajit Sarbabidya

The fashion industry is a dynamic one because of its diversified nature of innovation. Fashion houses with designer wears are the hubs of this industry while the fashion conscious, design literate and style savvy customers ultimately decide the fate of their business success. Increased demand from such independent and well-travelled shoppers has particularly compelled the retail fashion houses to source brands of unique and exclusive designer wears. Thus, competition has increased among the retail fashion houses. This, therefore, has become a great challenge in achieving the business success for the concerned. However, the existing literatures are not sufficient to demonstrate the actual scenario of business success of retail fashion houses in Bangladesh. This indicates to the research problem and this is the reason which motivated to endeavor the current study through a structured questionnaire based primary survey during the month of November 05, 2017 to December 04, 2017. The findings of these studies indicate customer service, branding, store layout, fun and entertainment facilities, various logistic for customers’ convenience, etc., may positively influence shoppers’ purchase actions and thus ensure the business growth of the respective houses with holistic satisfaction of the proprietors, employees and clients and thereby greater volume of transactions and revenues.

Pages 31 – 45

Author: Ameelliya Alykallam, Intan Salwani Mohamed and Rohana Othman

Integrity deficiency issues still persist up until this day, in which they are not showing any signs of reduction. The current study hence aims to examine whether possible factors, namely leadership, code of ethics, and moral awareness would increase the level of integrity among civil servants, particularly in Malaysian public sector. Primary data was collected via questionnaire responses, in which these questionnaires were distributed to local councils. These local councils consist of city councils, municipal councils, and district councils. Findings concluded that leadership and moral awareness are strong predictors towards level of integrity. Findings from this study is hoped to prompt governments to initiate serious efforts to tackle the integrity deficiency issues that has been shackling the civil services.

Pages 46 – 66

Author: Mahmoud Abdelaziz Elgamal and Hosny I. Hamdy

The objectives of this paper are twofold the first objective is to ascertain the empowerment related critical characteristics. Based on the organization research work the Dynamic Empowerment Characteristics(DECs) include empowerment, the readiness for empowerment (change management literature) and organization responsiveness (strategic management literature).The second objective is to test a causal model of the effects of the DECs on Organization Vitality (OV). Therefore, the paper opted for a causal study using Structural Equation Modeling (SEM). The results supported the proposed model. The path coefficients of the DECs to OV were all significant. The results did not lend support to the mediating effect of perceived competence. In more general terms the results support using a configurationally approach of having multiple critically related variables to explain an organizational phenomenon of interest. The empirical implications of the study include the need to develop empowerment plans along with raising the Human resources readiness for empowerment and to plant them in organizations that rely on responsiveness for success. The mix between human resources management practices and the organization design and strategies related to organization responsiveness seem to be very promising. The study limitations and directions of future research are given.

Pages 67 – 77

Author: Anton Mulyono Azis

The purpose of this study is to measure the supply chain performance of the knitting industry in Bandung city by investigating the key factors that determine the industrial successes. This research used quantitative research by measuringits drivers’ metrics. The result found that the industry is on the poor stage that should be noticed. This research is expected to provide benefits for the development of the knitting industry through improvement in each existing drivers’ metrics. Further research can be undertaken in deepening good performance sub-drivers’ metrics and research related to increase the value of each indicator.

Pages 78 – 92

Author: Blair Rhodes Ellis

Organizational trust of employees requires a multidimensional tool to align with a multidimensional construct. The short version of the Organizational Trust Inventory (OTI), a two part and twelve question quantitative survey was distributed to employees at a multi-campus and regional community college. Descriptive characteristics of the employees such as rank, gender, campus affiliation, race, age, and tenure were used to determine whether there was a difference in organizational trust based on those characteristics. The data collected was analysed by using one-way ANOVA. The findings of the study concluded that among the characteristics reviewed, campus affiliation and rank had a significant impact on perceived organizational trust by employees.

Total Articles- 6

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