March 2018 (World Journal of Social Sciences)

March 2018 (World Journal of Social Sciences)

Total Articles - 6

Pages 76 – 93

Author: Omar Faruck Ansari

Mobile banking accounts for huge amount of daily transactions in Bangladesh. Previous researches in this field revealed some problems in this aspect. But more structured and detailed problems have been discussed in this paper. 250 samples has been selected for the study and the samples have been collected in the year of 2014.Problems have been identified at first and then descriptive statistics, correlation & regression analysis have been applied to find out the states of each identified problems. New variables which are responsible for mobile banking problems in Bangladesh have been identified in this paper with their remedies.

Pages 1 – 12

Author: Yan Xiao

This paper empirically examines the impact of the absorptive capacity of the established company on the creation of its new business by acquiring technology from an external source. There are multiple challenges in new business creation by external technology integration: First, firms must be able to manage differently the technology integration in a new business field and that in existing business. Second, firms must be able to manage and deploy their absorptive capacity to effectively assimilate the external technology inside. This paper develops a theoretical underpinning on the absorptive capacity theory and wide range of technology integration literature. Field interviews were conducted to evaluate the validity of the theoretical underpinning. The result suggests that established firms must handle the simultaneous management of 1. business proposals by individuals with absorptive capacity, 2. business start-up from neither-complete-seeds push and nor-needs pull, and 3. personal connection with outside sources.

Pages 13 – 27

Author: Surajit Sarbabidya and Mohammad Alam Shikdar

The advent of rigorous information and communication technologies (ICT) has brought a breakthrough in the conventional mode of career development. From the findings of the prominent researchers a good number of factors of ICT based training or class sessions including technological competency and e-learning mindset of students and faculty members, IT infrastructure, teaching style, interactive collaboration, ease of access, etc., have been identified. However, they did not completely exhibit the role of proactive e-learning for career development. So, this indicates to the research problem since there is a research gap. This is the reason which motivated to endeavor the current study to investigate the role of e-learning on the career development of business administration graduates. To achieve this purpose of the study both primary and secondary data have been utilized in this study. The primary data have been collected through a recent survey during the month of November 2016 based on a Likert 5 scale structured questionnaire and random sampling from 100 sample respondents including students and faculty members of some universities in Bangladesh. The collected data have been analyzed through multiple regression. Finally, the paper recommends the training on e-learning for the students and faculty members, development of e-learning policies, infrastructures and facilities, etc.

Pages 28 – 41

Author: Md Mashum Billal, Razoana Islam and Sharmin Akther Diba

This paper considers scheduling of rest breaks in repetitive working areas. Rest break is a major concern in modern manufacturing industries due to its impact on productivity. In repetitive work, without rest break rejection rate increases. Also mental fatigue, Eye pain, musculo-skeletal disorders are common phenomenon due to this repetitive work. So, the main objective is proper scheduling of the rest break time, so that mental and physical problems are mitigated. For this, a repetitive working industry is chosen, where the impact of rest break to productivity and workers mental relief are checked. It is found that, Fragmented rest breaks give more relief than continuous break. But, in the fragmented rest period times, productions remain stop. So, a model is formulated to give proper manpower scheduling in the break times which is solved by lingo software to get minimum cost of allocating manpower.

Pages 42 – 53

Author: Qazi Mahdia Ghyas and Fumiyo N. Kondo

This study aims to understand how young mobile phone users in Japan and Bangladesh access mobile entertainment services (MES). The authors examined a cross-national analysis of behavioural intention (BI) factors using a combined technology acceptance (TAM) model and the theory of planned behaviour (TPB) model by using the factors of perceived value (PV), perceived behavioural control (PBC), subjective norm (SN), and attitude (ATT). The authors analysed two sets of data: (1) Bangladesh, 2014 and (2) Japan, 2009. Results show that consumer’s intention to use MES for Bangladesh was the same as those for Japan. PV and ATT were found to have positive significant influence on the intention to use the services.

Pages 54 – 75

Author: Shamsun Nahar Momotaz and Md. Sakibul Hasan

In the world wide, customers are rapidly adopting online shopping day by day due to busy and complex lifestyle, and it is becoming more and more popular in Bangladesh also. Undoubtedly, as a developing country, Bangladesh has huge potential customers for online business. To promote online shopping, the marketers are eager to identify and realize the key service quality factors influencing the customers’ satisfaction towards e-shopping. In this consideration this paper is aimed at identifying the service quality factors for the online shopping service in the country, as well as assessing the impact of service quality factors on customer satisfaction. To achieve the research objective, primary data were collected by surveying the end-users (n=329) through a structured questionnaire. The result reveals that service quality of online shopping depends on ten distinct quality factors like fulfillment, system availability, privacy, efficiency, organized website, product quality, compensation, contact, responsiveness and branded product availability. From the analysis it can be concluded that 25.6% variance in the customer satisfaction can be explained by the service quality dimensions and three service quality dimensions namely fulfillment, system availability and product quality are found positively related with customer satisfaction towards online shopping in the country. The results of this study provide a valuable reference to the e-marketers to realize the factors influencing consumer satisfaction and further refine their marketing strategies to attract and retain customers. Directions for further research on customer satisfaction towards online shopping are also offered.

Total Articles- 6

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