Knowledge Sharing and Innovation Capability of Class C Hospitals in Depok Indonesia

Zahra Zahira and Ratih Dyah Kusumastuti

The number of hospitals in Indonesia is rapidly increasing. To be able to survive in a highly competitive market, hospitals need to conduct knowledge sharing and innovation to improve their performance. The purpose of this research is to analyze factors affecting knowledge sharing, and the links between knowledge sharing, innovation capability, and performance in class C hospitals in Depok, West Java province of Indonesia. Questionnaires are distributed to 100 hospital supervisors and managers. Results indicate that individual commitment, organizational support and reward affect knowledge sharing, while knowledge sharing affects innovation capability, and innovation capability affects the hospital performance.

DOI : https://doi.org/10.21102/wjm.2016.09.72.07