Employee Engagement and Demographic Differences: A Study of Managers in National Capital Region, Delhi, India

Anu Singh Lather and Shilpa Jain

Engagement is more than mere job satisfaction. Fully engaged employees are motivated and dedicated and ensure that the organizations achieve success. The aim of the current study was to understand demographic differences in the employee engagement level of managers working in National Capital Region, Delhi, India. The study was conducted on a sample of 1250 employees working in the organizations located in this region. The results of the study shows that managers primarily differ in their level of engagement, commitment, emotional connect with the organization, intent to stay with the organization in terms of the their age and marital status. However, they do not differ with respect to their gender. But the results of the interactions show that managers belonging to different gender and age groups, age groups and marital status, and gender, age groups and marital status taken together differ significantly on their levels of engagement, organizational commitment, emotional connect with organization, advocacy, pride and intent to stay with the organizations. However, they do not differ on their job satisfaction. This indicates that engagement in the organizations is largely affected by life events of the individual rather than factors related to the job.

DOI : https://doi.org/10.21102/wjm.2017.03.81.01