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admin zant

All Publications by admin zant

How Can Experience Influence Cross-Border M&A Performance?

Literature has offered positive or negative results of the relationship between performance, cultural distance and experience. This study considers the possibility that cross-border deal experiences can affect the success of the deal and the subsequent benefit from cultural differences. By relying on the event study methodology, we analyzed the stock market reaction of a sample of Italian firms in response to announcements of M&As, joint ventures, and minority stake purchases and found a positive...

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A Test of the Relationship between Cultural Diversity and Entrepreneur’s Innovation: Chinese Immigrant Entrepreneurs In Italy

Cultural capital is the key to determining the quantity and quality of the entrepreneurship with its essence being innovation. Cultural diversity is a powerful driver to entrepreneur’s innovation. Different cross cultural acculturation strategies may have different impact on the immigrant entrepreneur’s innovation. This study intends to determine this relationship by extending the Berry’s cross-cultural acculturation strategies (integration, assimilation, separation and marginalization strategies)...

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Customer Knowledge in Knowledge Management Systems: The Source of Superior Customer Service

Although most firms have accumulated customer knowledge in knowledge management systems (KMSs) over time at the organizational level, there is a lack of understanding of its role in creating their own idiosyncratic capabilities and superior performance. Under the circumstances, this study argues that three dimensions of customer knowledge in KMSs namely, customer knowledge level, customer knowledge integration, and accessibility of customer knowledge influence customer service representatives (CSRs)’...

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Adoption of E-Business and Business Performance of Hotel Sector in Sri Lanka

The aim of this study is to identify the factors or antecedents which influence the intensity of adoption of e-business in hotel sector in Sri Lanka and to investigate the relationship between intensity of e-business adoption and business performance. The study was completed within three months. This study develops a conceptual framework to capture antecedents and derive hypothesis. Quantitative method is used as research strategy. Questionnaire was distributed to 50 hotels in order to gather data....

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European Expatriates in Jordan: Does Age Affect The Ability to Adapt to Arab Culture?

This study examined the relationship between the age of European expatriates and their adaptability to the Arab culture of Jordan using quantitative comparative correlational methods. Data for this study was collected through an online survey collected from 87 European expatriates who are of different age categories and currently working in Jordan. The findings of this study indicate to the significant relationship between the age of European expatriates and their level of adaptability to the Arab...

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